Install CA Internet Security Suite

Before Installing CA Internet Security Suite

To help ensure a successful installation of your CA Internet Security Suite products, read the following installation-readiness checklist:

  • Verify that your computer meets the minimum system requirements. A full description of the minimum system requirements is located in the Upgrade and Installation Information you received with this product.
  • Remove all firewall, anti-spyware, or anti-virus products from other vendors that may currently be installed on your computer.

    Important!You must uninstall this software and restart your computer before you install your CA Internet Security Suite products. Failure to do so may cause conflicts between products.

  • Ensure that you are logged into your computer as an Administrator or as a user with administrative privileges.
  • Save all data and close any programs that are currently running on your computer.
  • Check for and close other currently user sessions.
  • Have your activation code information ready.

    The location of your activation code depends on how you purchased your product:

    • If you purchased and registered this product online, your activation code and account details were emailed to you in a Welcome email. You can cut and paste your activation code or your account details from the Welcome email.
    • If you purchased a boxed, packaged version of this product, the activation code is located on the CD sleeve or on a package insert.

    You are now ready to begin the installation.

    Install CA Internet Security Suite

    To install CA Internet Security Suite, perform the following steps:

    1. Insert the CA Internet Security Suite CD into your CD-ROM drive.

      The installation starts automatically and the Welcome page of the Installation Wizard appears.

    2. If the installation does not start automatically, double-click the drive containing the CA Internet Security Suite CD and double-click the setup.exe file to start the installation.

      Note: Windows Vista users must have administrative privileges to perform this action. If the User Account Control prompt appears, click Allow.

    3. Click Install, then follow the prompts in the Installation Wizard to complete the installation process.
    4. Click My Help in the wizard to access detailed step-by-step installation instructions.

      Installation help topics appear in a new browser window.

    Contact Technical Support

    For online technical assistance and a complete list of support options, visit